Selecting a Ticketing System: The Best Ticketing Software of 2015 – Part 7

Here we are with Part 7 of The Best Ticketing Software of 2015 Series. Check out Part 1, Part 2, Part 3, Part 4, Part 5 and Part 6 for the previously covered ticketing systems.And now for a brief but shameless plug – follow us on Twitter and Facebook! We’re tweeting under the #TicketingSystemTuesday hashtag every Tuesday to help you stay in-the-know about the latest ticketing technology news, helpful ticketing tips, and useful advice about selecting the right ticketing system for your performing arts organization.Today we’ve got ten more ticketing systems to take a look at – CentreStage, Charta, Cinestar, CrowdTorch, Datakal Ticketing, Dedicated Ticketing System, Details, DigiTickets, DoAttend and Doubleknot.

CentreStage

Deployment: Installed, Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: Yes
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: Yes
Customer Database: Yes
Fundraising Management: No

Charta

Deployment: Installed, Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: Unknown
Onsite Ticketing: Unknown
Online Ticketing: Unknown
Season Tickets: Unknown
Customer Database: Unknown
Fundraising Management: Unknown

Cinestar

Deployment: Installed
Pricing: $1,000/one-time
Fee for $20 Ticket: Not available
Reserved Seating: No
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: No
Customer Database: Yes
Fundraising Management: No

CrowdTorch

Deployment: Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: Yes
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: Yes
Customer Database: Yes
Fundraising Management: Yes

Datakal Ticketing

Deployment: Installed
Pricing: $5,000/one-time
Fee for $20 Ticket: Not available
Reserved Seating: Yes
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: No
Customer Database: Yes
Fundraising Management: No

Dedicated Ticketing System

Deployment: Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: Yes
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: No
Customer Database: Yes
Fundraising Management: No

Details

Deployment: Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: No
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: No
Customer Database: Yes
Fundraising Management: Yes

DigiTickets

Deployment: Web-based
Pricing: $1,500/one-time
Fee for $20 Ticket: Not available
Reserved Seating: Yes
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: Yes
Customer Database: Yes
Fundraising Management: Yes

DoAttend

Deployment: Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: No
Onsite Ticketing: No
Online Ticketing: Yes
Season Tickets: No
Customer Database: Yes
Fundraising Management: No

Doubleknot

Deployment: Web-based
Pricing: Not listed
Fee for $20 Ticket: Not available
Reserved Seating: No
Onsite Ticketing: Yes
Online Ticketing: Yes
Season Tickets: No
Customer Database: Yes
Fundraising Management: Yes

What does this mean? — Remixed CC Image by Matthais Ripp

These ticketing softwares stack up pretty nicely against one another; most of these softwares offer (and lack) similar features, which makes them fairly comparable. That being said, without pricing schemes for many of these softwares it’s difficult to measure the total value of each system. Here are a few key points to take note of:

Cinestar, Details, DoAttend and Doubleknot do not offer reserved seating capabilities.
DoAttend does not offer onsite ticketing.
Cinestar, CrowdTorch, Dedicated Ticketing System, Details, DoAttend and Doubleknot do not offer season ticket capabilities.
CentreStage, Cinestar, Datakal Ticketing, Dedicated Ticketing System and DoAttend do not offer fundraising management.
It’s unknown as to what Charta offers its clients but I would suspect that they would offer any feature their customers needed seeing that they are building custom software.

With half of these softwares lacking fundraising management and more than half without season ticket capabilities, I’m afraid that these softwares fall a little short when it comes to “the essentials” for performing arts organizations. Lastly, I’m interested in hearing from you about what your performing arts organization looks for in a ticketing system – drop me a line in the comments below!And check popular weekly ads:
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