Whisk Your Patrons through the Doors: Expediting the Check-in Process for Performing Arts Organizations Performing Arts organizations are well-aware of the crucial role that the check-in process plays in setting the tone for your shows. A slow and disorganized check-in frustrates patrons and gives a less-than-stellar first impression. To ensure a positive experience from the […]
The start of a new theater season is always an exciting time as theater companies announce the shows for their upcoming season. For many theaters, it’s also time to start asking their subscribers to renew their subscription for the upcoming season. In this blog post, we’ll explore some tips on how theaters can increase their […]
How to Speed Up the Check In Process An age old adage written by Ben Franklin states that,”Time is Money.” This is an absolute truth in the entertainment industry. One of the greatest ways to deliver a positive experience is to deliver it swiftly and efficiently. With that said, here are three effective ways to […]
TicketPeak Virtual Events & Live Streaming In this post we are going to go over some of the steps to settings up a TicketPeak Virtual Events & Live Streaming features. Customers can purchase tickets for virtual events in TicketPeak the same way they would purchase tickets for an in-person event. The virtual event pages can […]
Is It Time for Variable Ticket Pricing? With the holidays looming on the horizon, you may start to hear whispers about an increasingly common practice called variable ticket pricing. One of the trickiest parts for a theatre organization is price setting. Demand changes seasonally, audience demographics shift with time, and a whole host of other […]
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5 Trends in Ticketing Technology
5 Trends in Ticketing Technology Theatres are not exempt from the transition away from paper to electronics. Tickets are increasingly purchased, confirmed, and delivered through an online platform. These trends are fast moving, but incredibly important to consumers. Here are five of the trends we notice happening in electronic event ticketing technology as theatres of […]
How to Buy the Wrong Ticketing System We talk a lot about how to buy the right ticketing system – but it’s equally important that you can recognize when a system is wrong for your organization. Plenty of organizations make mistakes during the process of choosing new software, and we want to help you avoid […]
Craft the Perfect Confirmation Email You’ve sold a ticket – fantastic! The hardest part is over. Your next steps are to ensure the quality of your guest’s experience. The easiest way to start off on a positive note is with a confirmation email (sometimes called a post-purchase email). This email is one of the most […]
The Importance of Subscription Sales Subscription sales are at the core of a successful theatre. Subscribers, also called members, are guests who purchase tickets for the whole season in advance. This group comes with all kinds of benefits – loyalty, feedback, and marketing, just to name a few (here are even more reasons, if you […]
What to Track in Ticket Sales – Identifying Guest Patterns When you choose to invest in ticketing software, be sure to pick a program that works for you in more ways than one. There are many important uses for your box office’s technology, beyond the literal sale of your show’s tickets. Can you store donor […]