Rock Your Box Office!
Tips For a Successful Box OfficeCreating a successful, thriving box office is easier than you might imagine! These helpful tips can help you get started:
- First, train your staff. Make sure your language is consistent and that every associate is fully educated on your sales and policies. The last thing you want is mixed messaging.
- Keep your software up to date and functioning smoothly. You can’t run a successful will-call if your computer crashes every 10 minutes. Check out a few pointers from TicketPeak to save you time and money on your box office software.
- Be mindful about your pricing – stay away from ticket traps that end up causing your guests loads of processing fees. It’s important to get a feel for how to use ticket service fees appropriately.
- Organization is critical. We like to maintain a clean, effective system for everything, but every box office functions a little differently. With creativity and an open-minded approach, you can design the perfect box office for your team. If you’re feeling stuck, here are a few ideas: keep records of previous guests so they feel special to your organization; update your will-call often to maintain accuracy; always make sure the office is fully stocked with tickets and programs. The livelihood of your artistic business rests in the confines of your box office – treat it well.