Selecting a Ticketing System: The Best Ticketing Software of 2015 – Part 4

Welcome back to the next instalment of The Best Ticketing Software in 2015 Series. We’ve already covered 30 ticketing software systems, so make sure to check out Part 1Part 2, and Part 3.

Please also join TicketPeak on our social media channels! Be sure to follow along with us on Twitter and Facebook using #TicketingSystemTuesday. Not only will you receive the latest news in ticketing technology, but you’ll also receive some very helpful tips to aid you in selecting the right ticketing system for your performing arts organization.

Today we’ve got a stellar round-up of ticketing systems: BoxOfficeTickets.com, Brown Paper Tickets, Evenium.net, Gatemaster, HandyTix, Ludus, Online Event Ticketing, Spektrix, SRO4, and Ticketbud.

BoxOfficeTickets.com

  • Deployment: Web-based
  • Pricing: $1 + 5% per ticket
  • Fee for $20 Ticket: $2
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: Yes

Brown Paper Tickets

  • Deployment: Web-based
  • Pricing: $0.99 + 3.5% per ticket
  • Fee for $20 Ticket: $1.69
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: Yes

Evenium.net

  • Deployment: Web-based
  • Pricing: Starting at $1 per ticket
  • Fee for $20 Ticket: Starting at $1 per ticket
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: Yes

Gatemaster

  • Deployment: Installed
  • Pricing: Starting at $5,499
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

HandyTix

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

Ludus

  • Deployment: Web-based
  • Pricing: 2% per ticket (plus credit card processing fee)
  • Fee for $20 Ticket: $0.40
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

Online Event Ticketing

  • Deployment: Web-based
  • Pricing: 5% per ticket
  • Fee for $20 Ticket: $1
  • Reserved Seating: Yes
  • Onsite Ticketing: No
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: No
  • Fundraising Management: No

Spektrix

  • Deployment: Web-based
  • Pricing: Starting at £10,000
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: Yes

SRO4

  • Deployment: Installed, Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

Ticketbud

  • Deployment: Web-based
  • Pricing: $0.99 + 2% per ticket
  • Fee for $20 Ticket: $1.39
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

As usual, this varied selection of ticketing software companies offers a wide range of services and features at a multitude of price-points. According to Capterra reviews, these ticketing systems all work well for performing arts organizations; however, there are a few key features missing from some of these systems.

  • Online Event Ticketing does not offer onsite support. This isn’t ideal, as most performing arts organizations still operate with an onsite box office.
  • Ticketbud, Gatemaster, and Evenium.net can’t offer reserved seating.
  • Gatemaster, SRO4, HandyTix, Ludus, and Online Event Ticketing do not offer fundraising management.
  • Online Event Ticketing does not allow you to manage your customers through a customer database.
  • Perhaps most shocking of all, more than half of these organizations do not offer season ticket capabilities: Ticketbud, Gatemaster, SRO4, Evenium.net, HandyTix, and Ludus do not offer this feature.

I was rather shocked to see that 6 out of 10 of these ticketing systems do not offer season tickets. This feature is extremely important for performing arts organizations that produce more than one event per year, as it’s a way of increasing overall sales and honoring repeat attendees. Though, at the end of the day, it really is all about figuring out what your organization needs, understanding what’s out there, and (finally) selecting a ticketing system that works for you and your patrons!

CC Image by jbird
CC Image by jbird

Of course, we think that you should also consider our own ticketing system, TicketPeak. Call us biased, but we truly believe that our system holds its own against our competitors and offers feature-rich cloud-based software at a very reasonable and cost-effective price-point.

Are you interested in learning more? Click here to find more information about TicketPeak and how it works!

2 Comments

  1. Sean Burke said:

    Hi Carolyn,

    I wanted to thank you for taking the time to review Ticketbud amongst all of the other great event ticketing software sites out there. Your analysis is fair and balanced – I appreciate you going into both pros and cons for everyone.

    As for reserved seating, we’re currently in the process of developing such a solution so you may need to edit your review sometime in the near future : )

    Cheers,
    Sean

    • Hi Sean,

      Thanks for dropping us a note! I’m glad you feel that my analysis is fair. I look forward to updating my review once you have your reserved seating solution up and running.

      Best,

      Carolyn

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