Selecting a Ticketing System: The Best Ticketing Software of 2015 – Part 7

Here we are with Part 7 of The Best Ticketing Software of 2015 Series. Check out Part 1, Part 2, Part 3Part 4Part 5 and Part 6 for the previously covered ticketing systems.

And now for a brief but shameless plug – follow us on Twitter and Facebook! We’re tweeting under the #TicketingSystemTuesday hashtag every Tuesday to help you stay in-the-know about the latest ticketing technology news, helpful ticketing tips, and useful advice about selecting the right ticketing system for your performing arts organization.

Today we’ve got ten more ticketing systems to take a look at – CentreStage, Charta, Cinestar, CrowdTorch, Datakal Ticketing, Dedicated Ticketing System, Details, DigiTickets, DoAttend and Doubleknot.

CentreStage

  • Deployment: Installed, Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: No

Charta

  • Deployment: Installed, Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Unknown
  • Onsite Ticketing: Unknown
  • Online Ticketing: Unknown
  • Season Tickets: Unknown
  • Customer Database: Unknown
  • Fundraising Management: Unknown

Cinestar

  • Deployment: Installed
  • Pricing: $1,000/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

CrowdTorch

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: Yes

Datakal Ticketing

  • Deployment: Installed
  • Pricing: $5,000/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

Dedicated Ticketing System

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

Details

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: Yes

DigiTickets

  • Deployment: Web-based
  • Pricing: $1,500/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: Yes

DoAttend

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: No
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

Doubleknot

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: Yes
What does this mean?
Remixed CC Image by Matthais Ripp

These ticketing softwares stack up pretty nicely against one another; most of these softwares offer (and lack) similar features, which makes them fairly comparable. That being said, without pricing schemes for many of these softwares it’s difficult to measure the total value of each system. Here are a few key points to take note of:

  • Cinestar, Details, DoAttend and Doubleknot do not offer reserved seating capabilities.
  • DoAttend does not offer onsite ticketing.
  • Cinestar, CrowdTorch, Dedicated Ticketing System, Details, DoAttend and Doubleknot do not offer season ticket capabilities.
  • CentreStage, Cinestar, Datakal Ticketing, Dedicated Ticketing System and DoAttend do not offer fundraising management.
  • It’s unknown as to what Charta offers its clients but I would suspect that they would offer any feature their customers needed seeing that they are building custom software.

With half of these softwares lacking fundraising management and more than half without season ticket capabilities, I’m afraid that these softwares fall a little short when it comes to “the essentials” for performing arts organizations. Lastly, I’m interested in hearing from you about what your performing arts organization looks for in a ticketing system – drop me a line in the comments below!

 

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