Selecting a Ticketing System: The Best Ticketing Software of 2015 – Part 9

Are you ready for this? We’re now onto Part 9 of The Best Ticketing Software of 2015 Series. Check out Part 1, Part 2, Part 3Part 4Part 5Part 6Part 7, and Part 8 for the ticket management systems which we’ve previously covered.

A quick question for you: are you following us on Twitter and Facebook! If not, you should be! We’re tweeting under the #TicketingSystemTuesday hashtag every Tuesday to help you stay up-to-date about the latest ticketing technology news, helpful ticketing tips, and useful advice about selecting the right ticketing system for your performing arts organization.

And now we’ve got ten more ticketing software systems to take a look at – Expresso Ticketing, ExtremeTix, FanFueled, Flame Booking & Ticketing System, FocusPoint360, Folio Box Office Software, FreshTix, Galaxy, GS Get, and Instant Seats.

Expresso Ticketing

  • Deployment: Installed
  • Pricing: $2,995/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: No

ExtremeTix

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

FanFueled

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: No
  • Fundraising Management: Yes

Flame Booking & Ticketing System

  • Deployment: Web-based
  • Pricing: Not listed
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: No

FocusPoint360

  • Deployment: Installed
  • Pricing: $7,500/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: Yes
  • Customer Database: Yes
  • Fundraising Management: No

Folio Box Office Software

  • Deployment: Installed
  • Pricing: $1,500/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: Yes

FreshTix

  • Deployment: Installed, web-based, mobile
  • Pricing: $0.99 + 2% per ticket
  • Fee for $20 Ticket: $1.39
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: No
  • Fundraising Management: Yes

Galaxy

  • Deployment: Installed
  • Pricing: $15,000/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: No
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

GS Get

  • Deployment: Web-based
  • Pricing: $10,000/one-time
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: No

InstantSeats

  • Deployment: Web-based
  • Pricing: $1 + 4% per ticket
  • Fee for $20 Ticket: Not available
  • Reserved Seating: Yes
  • Onsite Ticketing: Yes
  • Online Ticketing: Yes
  • Season Tickets: No
  • Customer Database: Yes
  • Fundraising Management: Yes

All right – only half of these quality ticket software options offer reserved seating capabilities. Most performing arts organizations need reserved seating options! This helps to keep your patrons happy and makes the seating process much smoother. Here are a few other key points to take note of:

  • FanFueled, Flame Booking & Ticketing System, FreshTix and Galaxy do not offer reserved seating capabilities.
  • ExtremeTix, FanFueled, Folio Box Office Software, FreshTix, Galaxy, GS Get and InstantSeats do not offer season ticket capabilities.
  • FreshTix does not offer a customer database.
  • Expresso Ticketing, ExtremeTix, Flame Booking & Ticketing System, FocusPoint360, Galaxy and GS Get do not offer fundraising management.
CC Image by Tim Parkinson
CC Image by Tim Parkinson

Half of these softwares lacking reserved seating capabilities and over half without season ticket capabilities or fundraising management. It’s all about what your performing arts organization needs…but most need these features. Consider your “needs” vs. “wants” carefully when you’re selecting a ticketing system.

What does your performing arts organization need? I’d love to hear from you so drop me a line in the comments below!

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