What Do We Mean by “Audience Services?”

What Do We Mean by “Audience Services?”

What Do We Mean by “Audience Services?” A broad term often used to encompass anything related to the front-of-house operations in theatre management: Audience Services. But what exactly do these “services” entail? A successful box office team must master the following skills: customer service, sales, and accessibility. These are the three pillars to support a […]
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What to Track in Ticket Sales – Identifying Guest Patterns

What to Track in Ticket Sales – Identifying Guest Patterns

What to Track in Ticket Sales – Identifying Guest Patterns When you choose to invest in ticketing software, be sure to pick a program that works for you in more ways than one. There are many important uses for your box office’s technology, beyond the literal sale of your show’s tickets. Can you store donor […]
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